Case Study 14

Challenge

In a departure from the ordinary, Case Study 14 unveils the transformation journey of a client who owns and operates a singular medical spa. Situated on the outskirts of the city, the spa's strategic location posed visibility and discoverability challenges. Faced with this backdrop, the owner embarked on an endeavor to amplify leads by leveraging digital advertising. A prior collaboration with an established digital advertising agency failed to yield sustainable results, leading to a pivotal decision to seek alternative avenues. It was at this juncture that I stepped in.

Monthly Ad Spend Budget: $3K

Results

An impressive 206.67% surge in conversions resonated with newfound vitality.
A noteworthy reduction of 89.06% in Cost Per Acquisition (CPA) signaled a paradigm shift in efficiency.

Project Overview

The project was characterized by a dual objective: igniting lead generation while maintaining a sustainable CPA. A series of challenges posed unique hurdles, including:

Poorly structured Google Ads account
Subpar ad quality score
Inadequate ad relevance
Absence of conversion tracking
Inoperative pixel across multiple pages
Overwhelmed server infrastructure
Outdated theme compromising user experience
Security vulnerabilities linked to various plugins
Dynamic Search Ads triggering excessive 404 errors
Non-functioning forms across several pages
Diverse and incompatible form technologies complicating matters
Unexplained deletion of the "Thank You" page
Flawed setup of Conversions API

Strategic Approach

The journey commenced with a strategic pause on all campaigns, paving the way for a meticulously crafted Dynamic Search campaign targeting service-specific URLs. Collaborating with a developer, a comprehensive overhaul of the website's technical aspects was undertaken. Compatibility challenges among the CMS, theme, and plugins posed persistent obstacles that demanded unwavering determination.

This paved the way for the orchestration of a multifaceted digital advertising strategy. A symphony of placements, networks, and platforms converged, supported by a captivating blend of 70% static images and 30% dynamic video content. While Search Ads, Display Ads, Discovery Ads, and YouTube Ads contributed significantly to achieving a sustainable CPA, META Ads emerged as a true catalyst for growth. Notably, Instagram Ads played a pivotal role, swiftly generating a substantial influx of leads within a condensed timeframe.